Terms & Conditions — pcu88 Platform Agreement
These Terms & Conditions govern your use of the pcu88 online casino and sports betting platform. Please read this agreement carefully before creating an account or placing any wagers. By accessing pcu88, you confirm that you understand and accept these terms in full.
18+ Age Restriction
pcu88 is strictly for players aged 18 years and above. Age verification is mandatory during account registration. Any account found to be operated by a person under 18 will be immediately closed and all funds forfeited.
One Account Per Player
Each player is permitted to hold exactly one active pcu88 account. Operating multiple accounts — whether personally or through third parties — is a serious violation of these Terms and will result in permanent account suspension.
BDT Deposits & Withdrawals
All transactions on pcu88 are processed in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, and major Bangladeshi banks. Minimum deposit is ৳200. Withdrawal requests are processed within 24 to 72 hours subject to verification.
Bonus Wagering Requirements
All bonuses and promotional offers are subject to wagering requirements before withdrawal eligibility is granted. Players must read individual bonus terms before claiming. Bonus abuse or exploitation of system errors voids all associated balances.
Prohibited Activities
Fraudulent activity, money laundering, collusion, use of bots or automated betting software, and exploitation of software errors are strictly prohibited. Violations result in permanent account closure and forfeiture of all balances held.
24/7 Dispute Resolution
Any disputes relating to game outcomes, transactions, or account status must be submitted to pcu88 support within 30 days of the event in question. Our support team is available around the clock to investigate and resolve issues fairly.
Acceptance of Terms
By accessing, browsing, registering on, or otherwise using the pcu88 platform at pcu88.app, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety. This agreement is effective from the moment you first access the platform, even if you have not yet completed the registration process.
These Terms & Conditions constitute the entire and exclusive agreement between pcu88 and each individual user. They supersede all prior communications, representations, agreements, or understandings — whether written or oral — relating to your use of the platform. No employee, agent, or representative of pcu88 has the authority to modify these terms verbally.
If you do not agree with any provision of these Terms & Conditions, you must immediately cease using the pcu88 platform. Continued use of the platform following any published amendment constitutes your acceptance of the updated terms. We encourage all players to review this document periodically to remain informed of any changes.
By accepting these Terms & Conditions, you also confirm that you have read and accepted pcu88's Privacy Policy and Responsible Gaming Policy, both of which are incorporated into this agreement by reference.
Using pcu88 in any capacity — including browsing without an account — constitutes acceptance of these Terms & Conditions. Registration further confirms your agreement.
These Terms & Conditions are written in English. In the event of any inconsistency between an English version and any translated version, the English text shall prevail.
Eligibility & Age Restriction
Access to and use of pcu88 is strictly limited to individuals who meet all of the following eligibility criteria. It is your sole responsibility to ensure that your use of the platform is lawful in your jurisdiction.
- You must be at least 18 years of age. pcu88 operates a strict 18+ policy with no exceptions. Players who are found to be under the legal age of 18 will have their accounts permanently closed and any winnings forfeited.
- You must be a natural person acting on your own behalf. Corporate accounts, agency registrations, and proxy play on behalf of another person are not permitted.
- You must not be a current or former employee, director, officer, contractor, or close family member of a pcu88 employee or affiliated business entity.
- You must not be registered on any self-exclusion list or have previously requested a permanent account closure at pcu88.
- You must be accessing the platform from a jurisdiction where online gaming is not explicitly prohibited under local law. It is your responsibility to verify the applicable laws in your location.
- You must provide accurate and truthful information during registration, including your full legal name, date of birth, and payment details. Providing false information is grounds for immediate account termination.
pcu88 reserves the right to request identity verification documents at any time. Failure to provide satisfactory documentation within a reasonable period may result in the suspension or permanent closure of your account and the withholding of any outstanding balance pending investigation.
pcu88 employs robust age verification procedures. Players may be asked to submit a government-issued photo ID, passport, or national identity card to confirm they are 18 years or older. For adults aged 18 and above only.
Account Registration
To access the full range of pcu88 services, including placing bets, playing casino games, and making deposits and withdrawals, you must create a registered account. Registration is free of charge and open to all eligible individuals as defined in Section 2 of these Terms & Conditions.
During registration you will be required to provide a valid username, a secure password, a working email address, and accurate personal details including your date of birth. You are responsible for maintaining the confidentiality of your login credentials. pcu88 will never ask you to share your password — do not disclose it to any third party under any circumstances.
- Each player may hold only one active account. Duplicate accounts will be closed and any associated balances forfeited.
- Accounts are personal and non-transferable. You may not allow another person to access or use your account for any reason.
- You must notify pcu88 support immediately if you suspect your account has been accessed by an unauthorised party.
- pcu88 reserves the right to refuse registration to any applicant at its sole discretion, without providing a reason.
- Account information must be kept current and accurate. Notify support of any changes to your name, address, payment details, or contact information promptly.
pcu88 may conduct Know Your Customer (KYC) checks at registration or at any point thereafter. KYC documentation may include a government-issued photo identification document, proof of address dated within the last three months, and proof of the payment method used for deposits. Accounts under KYC review may have withdrawals placed on hold until the process is complete.
Use a strong, unique password for your pcu88 account. Enable two-factor authentication where available. Never share your credentials with friends, family, or third-party agents — you remain liable for all activity on your account.
KYC verification protects both pcu88 and its players from fraud and identity theft. All submitted documents are handled in accordance with pcu88's Privacy Policy and are stored securely using 256-bit SSL encryption.
Deposits & Withdrawals
pcu88 accepts deposits and processes withdrawals exclusively in Bangladeshi Taka (BDT). All transactions are conducted through pcu88's approved payment partners, which currently include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank. The availability of specific payment methods may vary from time to time.
Deposits are credited to your account balance in real time in the vast majority of cases. Where a delay occurs due to payment provider processing times or verification requirements, the deposit will be credited as soon as pcu88 receives confirmation of the completed transaction from the relevant payment provider.
- Minimum deposit amount: ৳200. Maximum single deposit amount may be subject to limits set by individual payment providers.
- Minimum withdrawal amount: ৳500. Withdrawals must be made to a payment method registered in the same name as the pcu88 account holder.
- Standard withdrawal processing time is 24 to 72 hours from the time the request is approved by the pcu88 payments team.
- Withdrawals may be delayed pending identity verification. pcu88 reserves the right to conduct enhanced due diligence checks on any withdrawal request.
- Withdrawals of bonus funds are not permitted until applicable wagering requirements have been fully met. Attempting to withdraw before meeting requirements will result in the forfeiture of the bonus balance.
- pcu88 does not accept deposits from third-party accounts. All deposits must originate from a payment method registered in the account holder's own name.
pcu88 is not liable for any delays, losses, or errors arising from the payment processing systems of third-party providers including bKash, Nagad, Rocket, Upay, or any Bangladeshi bank. If you experience a deposit or withdrawal issue, please contact pcu88 support with full transaction details and we will investigate on your behalf.
bKash and Nagad are the most widely used deposit methods for pcu88 players across Bangladesh. Transactions are typically instant and carry no additional fees imposed by pcu88.
pcu88 is committed to preventing money laundering and terrorist financing. All transactions are monitored. Suspicious activity is reported to the relevant authorities. Players must not use the platform to process illegally obtained funds.
Bonus & Promotions Policy
pcu88 offers a range of bonuses and promotions to both new and existing players. These include, but are not limited to, welcome deposit bonuses, reload bonuses, cashback offers, free spins, and seasonal promotions tied to major events such as Eid, Pohela Boishakh, and key cricket tournaments including the BPL and IPL. The availability and terms of any particular promotion may change without prior notice.
All bonuses are subject to individual terms and conditions including wagering requirements, minimum odds restrictions, time limits, game eligibility, and maximum withdrawal caps. These terms are published alongside each promotion on the pcu88 website. Players are responsible for reading and understanding the specific terms of any bonus before claiming it.
- Each bonus offer may only be claimed once per player, per household, per device, and per IP address unless explicitly stated otherwise.
- pcu88 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
- Bonus funds are separate from real-money balances. Wagering requirements must be met before any winnings derived from bonus funds can be withdrawn.
- Suspected bonus abuse — including the use of multiple accounts, coordinated wagering, or exploitation of technical errors — will result in the cancellation of all associated bonuses and may result in account closure.
- pcu88 may, at its absolute discretion, decline to offer any bonus or promotion to any player without providing a reason.
Wagering contributions vary by game type. Slots typically contribute 100% toward wagering requirements, while live casino games and sports bets may contribute a lower percentage. Full wagering contribution tables are available on the pcu88 promotions page. It is the player's responsibility to consult these tables before claiming a bonus.
Wagering requirements specify how many times a bonus amount must be wagered before withdrawal is permitted. For example, a ৳1,000 bonus with a 20x requirement means you must wager ৳20,000 in qualifying games before the bonus becomes withdrawable.
Any form of bonus abuse, including but not limited to chip dumping, arbitrage betting, and use of software to exploit promotions, is strictly prohibited and will result in permanent account closure with full forfeiture of balances.
Prohibited Conduct
Players using the pcu88 platform agree not to engage in any activity that is fraudulent, unlawful, harmful, disruptive, or otherwise contrary to the spirit and integrity of fair gaming. The following conduct is strictly prohibited and will result in immediate account suspension, permanent closure, and forfeiture of all funds held in the account.
- Using automated software, bots, scripts, or artificial intelligence tools to place bets, manipulate game outcomes, or gain an unfair advantage over other players or the platform.
- Colluding with other players to influence the outcome of any game, bet, or tournament.
- Using the pcu88 platform to launder money or process funds obtained through illegal activity.
- Providing false personal information during registration, KYC verification, or any other account-related process.
- Registering more than one account, whether under your own name or through a third party or nominee.
- Exploiting software errors, glitches, or vulnerabilities in the platform. Any winnings generated through such exploitation are void and will be reversed.
- Harassing, threatening, or abusing other players, or members of the pcu88 support team through any communication channel.
- Accessing the pcu88 platform using a VPN, proxy server, or any other technology designed to mask or disguise your actual location where doing so is intended to circumvent these Terms & Conditions.
- Engaging in any form of arbitrage betting or matched betting using pcu88's promotional offers.
pcu88 reserves the right to investigate all suspected violations and to take appropriate action, including cooperation with law enforcement agencies where criminal activity is identified. Decisions made by pcu88 management regarding violations of this section are final and binding.
Violations of this section may result in: immediate account suspension, permanent closure, forfeiture of all account balances including winnings, reporting to relevant financial authorities, and in serious cases, referral to law enforcement.
Intellectual Property
All content on the pcu88 platform — including but not limited to text, graphics, logos, icons, images, audio and video clips, digital downloads, data compilations, and software — is the exclusive property of pcu88 or its licensed content partners and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the pcu88 platform for personal, non-commercial gaming purposes only. This licence does not permit you to copy, reproduce, distribute, publicly display, modify, create derivative works from, or otherwise exploit any pcu88 content without the prior written consent of pcu88.
- The pcu88 brand name, logo, and associated trademarks are registered intellectual property. Unauthorised use of these marks is strictly prohibited.
- Game content provided by third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of those respective providers.
- Any feedback, suggestions, or ideas submitted by players to pcu88 may be used by pcu88 at its discretion without obligation of compensation or attribution to the submitting player.
All original pcu88 platform content is © 2026 pcu88. Game titles, imagery, and audio content licensed from third-party providers remain the property of those providers and are used by pcu88 under commercial licensing agreements.
Limitation of Liability
To the maximum extent permitted by applicable law, pcu88 and its directors, officers, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the pcu88 platform, including but not limited to losses from bets and wagers, data loss, service interruption, or technical errors.
pcu88 does not warrant that the platform will be available on an uninterrupted, error-free, or completely secure basis. Scheduled maintenance, technical issues, or circumstances beyond pcu88's reasonable control may cause temporary unavailability of some or all platform features. pcu88 will endeavour to provide advance notice of planned maintenance where possible.
- pcu88 is not responsible for financial losses arising from the inherent risk of gambling. Players acknowledge that gambling involves financial risk and that all losses sustained are the sole responsibility of the player.
- pcu88 is not liable for losses arising from network outages, payment provider failures, or third -party service disruptions beyond pcu88's direct control.
- In jurisdictions where limitations on liability are not permitted by law, pcu88's total cumulative liability to any player shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.
Nothing in these Terms & Conditions shall exclude or limit pcu88's liability for death or personal injury caused by its own negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
All players acknowledge that gambling carries inherent financial risk. pcu88 strongly encourages players to set personal spending limits and to use our Responsible Gaming tools. Never wager more than you can afford to lose.
Account Closure & Termination
Players may request the closure of their pcu88 account at any time by contacting the support team at [email protected]. Upon receiving a closure request, pcu88 will process any outstanding legitimate withdrawal of real-money balances before closing the account. Bonus balances that have not met applicable wagering requirements will be forfeited upon closure.
pcu88 reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:
- Breach of any provision of these Terms & Conditions.
- Suspected fraudulent, illegal, or abusive activity on the account.
- Failure to complete KYC verification within a reasonable timeframe.
- Receipt of a valid self-exclusion request from the account holder.
- Account inactivity exceeding 12 consecutive months. Dormant account fees may apply in accordance with pcu88's dormancy policy.
- Discovery that the account holder does not meet the eligibility requirements set out in Section 2.
Where an account is closed by pcu88 due to a confirmed breach of these Terms, any balance held in the account — including real-money deposits and winnings — may be forfeited in full. pcu88 will communicate the reason for closure to the affected player where it is lawful and appropriate to do so.
If you feel that gambling is having a negative impact on your life, you can request a self-exclusion period at any time. Contact our support team and we will action your request promptly. Self-exclusion periods range from 30 days to permanent. Visit our Responsible Gaming page for more details.
Governing Law & Disputes
pcu88 operates as an offshore online gaming platform. These Terms & Conditions shall be interpreted in accordance with the laws of the jurisdiction in which pcu88 is incorporated and registered. Players access the pcu88 platform voluntarily and are solely responsible for ensuring compliance with the laws applicable in their own country or region of residence.
In the event of any dispute arising out of or in connection with these Terms & Conditions or your use of the pcu88 platform, you agree to first attempt to resolve the matter informally by contacting our support team at [email protected]. Our team will acknowledge your complaint within 48 hours and endeavour to reach a fair resolution within 14 business days.
- All disputes relating to game outcomes are subject to review of server-side game logs, which constitute the definitive record of all gaming activity on the pcu88 platform.
- pcu88's decision on all matters relating to game outcomes, bonus eligibility, and account status is final and binding, subject to the complaint process described above.
- Players agree to waive any right to participate in class action lawsuits or class-wide arbitration in connection with any dispute arising from use of the pcu88 platform.
pcu88 makes no representations that the platform is appropriate or lawful for use in any particular jurisdiction. Players in Bangladesh and all other jurisdictions access the platform at their own risk and are solely responsible for verifying the legality of online gaming under the laws applicable to them.
To raise a formal dispute, email [email protected] with the subject line "Formal Dispute" and include your account username, the date and nature of the issue, and any supporting evidence. Our team will provide a written response within 14 business days.
Amendments to These Terms
pcu88 reserves the right to amend, update, or replace these Terms & Conditions at any time and for any reason, including but not limited to changes in applicable law, changes to the platform's features or services, changes in business operations, or the need to address emerging compliance requirements.
Where an amendment materially affects the rights of existing players, pcu88 will endeavour to provide reasonable advance notice via email or an on-site notification. The updated Terms & Conditions will be published at pcu88.app/terms-conditions with a revised effective date clearly indicated at the top of the document.
Your continued use of the pcu88 platform following the publication of any amended Terms & Conditions constitutes your acceptance of the updated version. If you do not agree to the amended terms, you must cease using the platform and may request account closure in accordance with Section 9 of this document.
We recommend bookmarking this page and reviewing it periodically. The "Last Updated" date shown at the top of this document will always reflect the most recent revision. Registered players may also receive email notifications when significant updates are made.
Contact Information
If you have any questions, concerns, or feedback regarding these Terms & Conditions, or if you need assistance with your pcu88 account, please do not hesitate to reach out to our dedicated support team. We are available 24 hours a day, 7 days a week, every day of the year including public holidays in Bangladesh.
General enquiries and account support: [email protected]
If you are concerned about your gambling habits or need to request a self-exclusion, please include "Responsible Gaming Request" in your email subject line. Our team will prioritise your case and respond within 24 hours.
For formal legal correspondence or dispute escalations, please mark your communication clearly as "Legal Notice" or "Formal Dispute" when contacting [email protected]. All formal correspondence will be acknowledged and routed to the appropriate team within two business days.
pcu88 support operates 24/7, Bangladesh Standard Time (BST, UTC+6). Average first response time is under 2 hours for general queries and under 30 minutes for urgent account issues.
Ready to Play Responsibly on pcu88?
Now that you have reviewed our Terms & Conditions, you can explore the pcu88 platform with full confidence. From live cricket betting to premium slots and live casino — everything is available at your fingertips, with bKash and Nagad deposits taking under a minute.